Hospitality and Tourism

3 Job Available!

Adminstrative Coordinator - Closing Applications: Feb 28, 2019

Employer: North Island Kayak
Job Type: Full-Time
Location: Telegraph Cove

Job Description:

North Island Kayak delivers world class guided kayaking tours to thousands of guests each summer between the months of May and September. Situated in Telegraph Cove on North Vancouver Island, our eco-friendly tours include the Johnstone Strait & the Broughton Archipelago. Our goal is to provide guests with a spectacular wilderness vacation experience, while ensuring the safety of all and minimizing any negative environmental effects of our presence. Maximum staffing levels are reached in the months of July & August when our team reaches approximately 35 people.
The Administration coordinator is an important administrative role within the organization. They will exhibit computer, organizational and communication skills with strong attention to detail. Reporting to the Administrative Supervisor, the candidate will work closely with the Customer Service Representatives and Guide Captains to help ensure the smooth running of the NIK office and store in Telegraph Cove. 
This position is mostly computer oriented with some face to face guest interactions required.

Primary Responsibilities
• Answering phones and emails.
• Marketing and advertising of our specials and tours
• Ensures completeness of multi day tour file folders.
• Ensures usage logs of company vehicles, facility, tools, equipment, etc. are maintained.
• Tracking and recording Trip Advisor ratings 
• Maintains social media profiles – FB, Instagram etc.
• Maintains, distributes and posts the sightings log.
• Update store power point presentation.
• Continuously monitors accuracy of tour availability and tour file information across multiple computer software programs. 
• Filing paperwork.
• Other duties as assigned.

Secondary Responsibilities
• Back up for kitchen/hospitality coordinator
• Back up to store customer service
• Guest information forms

Qualifications
• Good organizational skills.
• Excellent verbal and written communication skills.
• Skilled with computers especially social media.
• Proficiency in English, other languages especially French & German are an asset.
• Valid driver license.

Period of employment & compensation
• Approximately June to end of August with opportunity to continue into September. Very competitive salary, depending on experience and qualifications.

Employee Benefits
• An opportunity to work for an industry leading organization in a beautiful area with spectacular wildlife.
• Great opportunity for long term career advancement & development
• A great work environment with very competitive pay rates.
• Access to Pro-deal purchases from leading outdoor suppliers
• Discounted opportunities to partake of other Telegraph Cove activities and attractions.

Accommodation
As accommodations in Telegraph Cove is expensive and can be a challenge to find, North Island Kayak offers affordable, dry camping spaces. Some basic, off-the-grid, unfurnished cabins may also be available. Small trailers or tents welcome. Rooms available in small rudimentary house for office staff. 
The Telegraph Cove Resort Campground offers full or partial service sites. Port McNeill, a 30-minute drive from Telegraph Cove, offers apartments and rooms for rent. 

Application Requirements
To apply please review the following requirements and send us an email hr@kayakbc.ca . Please clearly identify the position applied for and include the following information.
• A current resume & cover letter detailing why you are interested in and qualified for the position.
• Contact details for at least two work references. If you are at college or university, provide one faculty reference.
• Expected salary & availability dates.
• A current Photo.

About Telegraph Cove
Telegraph Cove is a tiny village on the north east side of Vancouver Island. Its remoteness, abundance of wildlife, fishing, whale watching, and kayaking opportunities bring thousands of tourists in the summer months. The largest nearby town is Port McNeill about half an hour’s drive away.


Wage: Very competitive salary, depending on experience and qualifications. 
Contact Email: hr@kayakbc.ca

Customer Service Representative - Closing Applications: Feb 28, 2019

Employer: North Island Kayak
Job Type: Full-Time
Location: Telegraph Cove

Job Description:


North Island Kayak delivers world class guided kayaking tours to thousands of guests each summer between the months of May and September. Situated in Telegraph Cove on North Vancouver Island, our eco-friendly tours include the Johnstone Strait & the Broughton Archipelago. Our goal is to provide guests with a spectacular wilderness vacation experience, while ensuring the safety of all and minimizing any negative environmental effects of our presence. Maximum staffing levels are reached in the months of July & August when our team reaches approximately 35 people.

Our store front location in Telegraph Cove is the “hub” of our organization, where all guests gather to meet for either day or multi-day trips. It is a fast-paced environment with an opportunity to meet people from all over the world. Working out of here, our Customer Service team interacts with the customers on behalf of our organization and will typically be the customer’s first point of contact with us. They will exhibit strong communication, organizational and motivational skills while remaining passionate about the product, our delivery of it and the team that makes it happen. Requires a cheerful, people-person.

Primary Responsibilities
The duties of Customer Service Representative are as follows but not limited to: 
• Meet, greet and direct customers upon arrival and return for tours
• Process Day trips via phone and/or face to face.
• Monitors & maintains Day Tour inventories
• Track Day Trip Inventory and close at end of the day
• Responsible for opening and closing cash register
• Sell retail products, parking & boat launch 
• VHF monitoring for guides out on the water
• Deal with guest luggage and valuables.
• Ensures departure and return paperwork is complete and submitted.
• Maintain general cleanliness and organization in and around store

Secondary responsibilities
• Ensure all emails and voicemails are addressed or delegated.
• Answer phone 
• Back up to admin/kitchen staff 
• Other duties as assigned

Qualifications
• Patience – you will be dealing with customers on vacation. For many English is not their first language. 
• Must be pleasant and cheerful.
• Attentiveness – ability to listen, as our customers have many questions.
• Clear communication skills.
• Knowledge of our product (training provided). 
• Strong organizational skills with the ability to prioritize. 
• General computer skills – ability to learn new software programs.
• Ability to work as a team member and support each other.
• Previous customer service experience is an asset.
Period of Employment and Compensation
Our Customer Service team need to be available full time in Telegraph Cove between June & September. Weekend & evening work will be required. Pay depending on experience and qualifications.

Accommodation
As accommodation in Telegraph Cove is expensive and can be a challenge to find, North Island Kayak offers affordable, dry camping spaces. Some basic, off-the-grid, unfurnished cabins may also be available. Small trailers or tents welcome. Rooms available in small rudimentary house for office staff. 
The Telegraph Cove Resort Campground offers full or partial service sites. Port McNeill, a 30-minute drive from Telegraph Cove, offers apartments and rooms for rent. 

Employee Benefits
• An opportunity to work for an industry leading organization in a beautiful area with spectacular wildlife.
• Great opportunity for long term career advancement & development
• A great work environment with very competitive pay rates.
• Access to Pro-deal purchases from leading outdoor suppliers
• Discounted opportunities to partake of other Telegraph Cove activities and attractions.

Application Requirements
To apply please review the following requirements and send us an email hr@kayakbc.ca . Please clearly identify the position applied for and include the following information.
• A current resume & cover letter detailing why you are interested in and qualified for the position.
• Contact details for at least two work references. If you are at college or university, provide one faculty reference.
• Expected salary & availability dates.
• A current Photo.

About Telegraph Cove.
Telegraph Cove is a tiny village on the north east side of Vancouver Island. Its remoteness, abundance of wildlife, fishing, whale watching (specializing in Orca& Humpbacks) and kayaking opportunities bring thousands of tourists in the summer months. The largest nearby town is Port McNeill about half an hour’s drive away.

Wage: Very competitive salary, depending on experience and qualifications. 
Contact Email: hr@kayakbc.ca

Banff Hospitality Summer Co-op Experience - Closing Applications: Mar 01, 2019

Employer: Banff Lodging Company
Job Type: Full-Time
Location: Banff

Job Description:

Gain invaluable hospitality work experience in Canada's premier tourist destination that you can take with you on your future career!

Banff Lodging Company is an employee owned and operated company with 11 hotels, 9 restaurants, 2 spas, Retail/Rental store and own and operate Lux Cinema. We are an eclectic and diverse group of over 900 employees; we choose our attitude, have fun and are passionate and enthusiastic in all that we do. We are community-minded, we take chances, show initiative and seek innovation . If this sounds like something you want to be a part of, apply now!

Hospitality Summer Student Co-op positions include:
Front Desk Agent
Bellman
Reservations Agent
Room Attendant
Food and Beverage Busser
Line Cook
Prep Cook

Apply if you are:
A current Hospitality, Tourism or Culinary student from a Canadian Post-Secondary School
Flexible in the types of work experience positions you are willing to be considered for
Passion for providing excellent guest service and a team player with a postive attitude
Love the great outdoors and want to have a summer full of adventure and fun!
What can you expect:

Along with access to our amazing employee perks and benefits we want you to get the most out of your time in Banff while you are at work and in your time off. As part of this experience, we are offering you an opportunity to get out and explore the Rockies with your choice of exciting adventures Via Ferratta (Fixed rope climbing on the side of a mountain) or White water rafting!

Mid-Summer we will also host a HOSPO 101 Event which will feature guest speakers from our management team who will talk to you about their departments and about their own hospitality journey. You will have the chance to meet and ask questions of Hotel and Restaurant General Managers, members of the Sales and Marketing team and even a company executive.

For more information about our company and about these summer opportunities please visit www.bestofbanff.com/careers

We look forward to working with you! It will be a summer work experience of a lifetime!

Wage: Starting $15.00/hr 
Contact Email: careers@bestofbanff.com

Students' Association of Olds College